This California Privacy Rights notice applies specifically to California residents who interact with My Credit Action ("MCAT", "MCA", "we", "us", "our") through our website, mobile applications, or other digital services (collectively, our "Services"). This notice supplements our general Privacy Policy and provides information required by the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).
This California-specific privacy notice outlines rights California residents have regarding their personal information and explains how to exercise those rights. This notice does not apply to employee or contractor data, which is governed by separate internal policies.
As part of providing our credit improvement and financial wellness services, we collect various categories of personal information. The following table outlines what we have collected in the past 12 months:
Category | What This Includes | Collected |
---|---|---|
Identifiers | Name, address, email, phone number, account credentials, IP address, device identifiers, Social Security number | Yes |
Financial Information | Bank account details, credit/debit card numbers, credit history information, financial account information | Yes |
Protected Classifications | Age, gender, nationality (only if voluntarily provided or necessary for identity verification) | Yes |
Commercial Information | Products or services purchased, credit improvement plans selected, subscription details | Yes |
Internet Activity | Browsing history on our site, app usage data, interaction with our online tools | Yes |
Geolocation | General location based on IP address or device settings | Yes |
Audio/Visual | Customer service call recordings (with notice) | Limited |
Professional Information | Employment status, income information (for credit assessment purposes) | Yes |
Education Information | Education history (when relevant to credit services) | Limited |
Inferences | Credit risk assessments, service preferences, derived financial profiles | Yes |
Information excluded from CCPA/CPRA coverage includes publicly available information from government records, de-identified or aggregated consumer information, and information covered by certain financial privacy laws like the Fair Credit Reporting Act (FCRA) and Gramm-Leach-Bliley Act (GLBA).
We gather personal information through:
We use your personal information to:
We may share certain personal information with service providers and third parties as necessary to provide our credit improvement and financial wellness services. This includes sharing identifiers with service providers and credit bureaus for account management and verification purposes, financial information with payment processors for transaction processing, internet activity data with analytics providers for service improvement, and commercial information with service providers for customer support.
Additionally, we have disclosed Personal Information to Business or Nonbusiness third parties based upon the consent or at the direction of California residents to disclose their information.
In the past 12 months, we have shared Personal Identifiers and Internet or electronic network activity information with social networks, advertising networks, and data analytics providers to personalize, market, and advertise our credit improvement products and services. My Credit Action does not share Personal Information of employees, former employees, job applicants, or minors under 16 years of age. For purposes of this Disclosure, "share" means sharing a consumer's Personal Information with a third party for cross-contextual behavioral advertising for monetary or other valuable consideration or for the benefit of a business in which no money is exchanged.
In the past 12 months, we have not "sold" Personal Information or Sensitive Personal Information relating to California residents (including minors under 16 years of age) as traditionally defined. For purposes of this Disclosure, "sold" means the disclosure of Personal Information to a business or third party for monetary or other valuable consideration. Information to a business or third party for monetary or other valuable consideration.
However, California law broadly defines "selling" and "sharing" of personal information. Some of our data practices for analytics and advertising purposes may qualify as "selling" or "sharing" under these definitions. You have the right to opt out of these practices at any time.
By using our Services, you expressly consent to MCAT sharing your contact information and relevant profile data with carefully selected partners and service providers who offer products or services that align with your stated financial goals and preferences. You may opt out of such partner sharing at any time by contacting feedback@mycreditaction.com.
As a California resident, you have the following rights regarding your personal information:
You may request information about:
You may request that we delete personal information we have collected about you, subject to certain exceptions necessary for:
You may request that we correct inaccurate personal information we maintain about you.
You may direct us not to "sell" or "share" your personal information as those terms are defined by California law.
You may request limitations on our use of certain sensitive personal information.
We will not discriminate against you for exercising any of these rights by:
You may submit requests to exercise your California privacy rights through any of these methods:
Verification Process: To protect your information, we will need to verify your identity before fulfilling your request. Depending on the nature of your request, we may ask you to:
Response Timeline: We will confirm receipt of your request within 10 business days. We'll respond substantively within 45 days, with a possible extension of up to 45 additional days if reasonably necessary (we'll notify you of any extension).
You may designate an authorized agent to submit requests on your behalf. Authorized agents must provide proof of your written permission and verify their own identity with us. We may still require you to verify your identity directly with us for certain requests.
If we offer any financial incentives in exchange for the collection, retention, or sharing of personal information, we will:
We may update this California Privacy Rights notice periodically to reflect changes in our practices or legal requirements. The effective date at the top indicates when the notice was last revised. Continued use of our Services after updates constitutes your acceptance of the revised notice.
If you have questions about this California Privacy Rights notice or need to access this information in an alternative format due to a disability, please contact us at:
Email: feedback@mycreditaction.com
website: https://mycreditaction.com
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